Panwar Jewellers Ukhimath – Shipping Policy
At Panwar Jewellers Ukhimath, we aim to provide a smooth, secure, and reliable shipping experience to all our customers across India. Every order is handled with utmost care to ensure timely delivery and the safe arrival of your jewellery. This Shipping Policy explains how we process, ship, and deliver your orders.
Order Processing Time
All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
Custom-made jewellery may require additional processing time depending on complexity and design approval.
Shipping Duration
Delivery times may vary based on your location and courier availability:
- Metro Cities: 2–4 days
- Other Major Cities: 3–6 days
- Remote Locations: 5–8 days
During festivals or sale periods, slight delays may occur due to high order volume.
Secure Packaging
Every jewellery item is packed in tamper-proof, shock-resistant, moisture-protected packaging. This ensures your product reaches you safely and without any damage.
Shipping Charges
We offer free standard shipping on most orders across India.
However, charges may apply on certain items or as per promotional offers. Any extra costs will be clearly mentioned at checkout.
Shipping Partners
We work with trusted and insured courier partners who specialize in delivering valuable items. Each shipment is handled with high security and tracking facilities.
Order Tracking
Once your order is dispatched, you will receive a tracking number via SMS/Email/WhatsApp. You can track your order in real-time until it reaches your doorstep.
Address Accuracy
Please ensure you provide the correct delivery address and contact number. Panwar Jewellers Ukhimath will not be responsible for delays or misdeliveries caused by incorrect information.
Delivery Attempts
If the courier is unable to deliver due to unavailability of the customer, they will make multiple delivery attempts. If unsuccessful, the order may be returned to us, and additional charges may apply for re-shipping.
Damaged or Missing Products
If you receive a damaged or tampered package, do not accept it. Contact us immediately with photos/videos so we can assist you with a replacement or resolution.
Shipping Restrictions
We currently ship within India only. International shipping may be added in the future.
Support
For any shipping-related queries, contact us at:
📞 +91 9536092605
📧 sanjaypanwar089@gmail.com
